Question 1

How do I book a technician?

Accepted Answer

Call or WhatsApp us with a short description of the problem — a photo helps enormously. We will confirm a time slot and give you a price estimate before anyone is dispatched.

Question 2

What areas of Dubai do you cover?

Accepted Answer

All of them. Our technicians work across every major community from Jebel Ali to Deira, and you can see the full list on our areas page.

Question 3

Are your technicians certified?

Accepted Answer

Yes. Every electrician, plumber and technician holds the relevant certification and works to Dubai Municipality standards.

Question 4

How much will the work cost?

Accepted Answer

It depends on the job, but you always get a written quote before we begin. There are no hidden charges and no surprise call-out fees.

Question 5

Do you offer emergency call-outs?

Accepted Answer

Yes, 24 hours a day, including weekends and public holidays. Emergency response is typically within the hour.

Question 6

Do you guarantee your work?

Accepted Answer

All workmanship is guaranteed. If a fault we repaired returns, we come back and put it right at no extra cost.